CRM is self hosted Customer Relationship Management software that is a great fit for almost any company, freelancer or many other uses. With its clean and modern design, CRM can help you look more professional to your customers and help improve business performance at the same time.
Powerful support system with ability to auto import tickets also track time spent on tasks and bill your customers. Ability to assign multiple staff members on task and track timer per assigned staff.
Keep track of leads in one place and easily follow their progress. Ability to auto import leads from email, add notes, create proposals. Organize your leads in stages and change stages easily with drag and drop.
CRM need to focus on customers and our product does that with a powerful support system that helps you track and resolve issues quickly via the integrated ticket system and customer reminders. Assign reminders to yourself, one or many staff members and with one click, reminders can be sent to email and in-app notification system. These features and more can take customer satisfaction to the next level.
Contact management, an element of CRM that sometimes goes by customer management software, is a vital CRM capability. It allows users to segment your contacts into groups to organize and better cater to them.
On the subject of reporting , sales analytics is one of the most valuable features of a CRM. Users can create better sales campaigns in the future by analyzing the hard data of past campaigns.
Everyone has a smartphone these days, so it makes sense to utilize the amazing technology inside them to benefit your business. Take customer relationship management on a remote device using mobile CRM programs and apps.
Among other CRM system features, sales performance management offers a range of benefits to sales teams. Managers can easily see what aspects of the sales team are performing well and which need improvement.
One of the best features of CRM is its ability to organize your sales and customer data into manageable chunks. Once raw data are stratified, it can be developed into visualizations you need to make decisions.
Integrating web analytics don’t just allow you to collect data on who is visiting your website. It analyzes that raw data, identify problems, suggests ways to improve, and provides the way your user interacts with your web site.